Privacy Policy
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Explore Data Online is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.exploredataonline.co.za, including when you interact with features such as the cookie banner and contact forms. By using our website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please refrain from using our website.
1. Information We Collect
1.1 Information You Provide to Us
We collect personal information that you voluntarily provide to us when you:
- Contact Sales or Submit a Query: When you contact sales or submit a query through our website, we collect the information you provide, which may include:
- Your name
- Email address
- Phone number
- Company name
- Any additional information you include in your message
1.2 Automatically Collected Information
When you visit our website, we may collect certain information automatically, including:
- Cookies and Tracking Technologies: Information about your interaction with our website, such as:
- IP address
- Browser type and version
- Pages visited, and time spent on the site
- Device information (e.g., operating system)
1.3 Cookies
Our website uses cookies to enhance user experience and analyze website traffic. When you first visit our website, you will be presented with a cookie banner that allows you to manage your cookie preferences. Cookies we use may include:
- Essential Cookies: Necessary for the functionality of our website.
- Analytical/Performance Cookies: To analyze website usage and improve our services.
- Marketing Cookies: To display relevant ads and track ad performance.
You can manage or disable cookies via your browser settings. Note that some features of the website may not function properly if cookies are disabled.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries, including providing product information or sales support.
- To analyze website traffic and usage trends to improve our services.
- To comply with legal obligations or resolve disputes.
- For marketing purposes (with your consent, where required by law).
3. How We Share Your Information
We do not sell your personal data. However, we may share your information in the following scenarios:
- Service Providers: With third-party vendors who help us operate our website, such as analytics providers or hosting services.
- Legal Requirements: If required to comply with applicable laws or legal processes.
- Business Transfers: In connection with a merger, sale, or acquisition of our business assets.
4. International Data Transfers
If you are located outside of South Africa, please note that your data may be transferred to and processed in a country that may not provide the same level of data protection as your jurisdiction. By using our website or providing us with your information, you consent to this transfer.
5. Your Privacy Rights
Depending on your location, you may have certain rights under applicable privacy laws, including:
5.1 Rights for European Economic Area (EEA) and UK Residents
If you are an EEA or UK resident, you have the following rights under the General Data Protection Regulation (GDPR):
- Right to access your personal data
- Right to rectify inaccurate or incomplete data
- Right to erase your data ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to data processing
- Right to withdraw consent (where applicable)
5.2 Rights for California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), such as:
- The right to know what personal information we collect and how we use it
- The right to request the deletion of your personal information
- The right to opt-out of the sale of your personal information
To exercise these rights, please contact us at support@exploredataonline.co.za.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Security of Your Information
We use administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before submitting any personal information.
9. Children's Privacy
Our website is not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, with the "Last updated" date revised accordingly. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: support@exploredataonline.co.za
Address: Oranjerivier Dr, Mooifontein 14-IR, Kempton Park, 1619, South Africa